At Grime Fighters USA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We collect two types of information:

• Personal Information: When you book services, contact us, or sign up for communications, we may collect personal information such as your name, address, email address, phone number, and payment details.
• Non-Personal Information: This includes data such as your IP address, browser type, and pages visited on our website. We use this information to improve our website’s functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services.
• Communicate with you regarding your bookings, inquiries, and other customer service needs.
• Process payments and send receipts for services rendered.
• Improve our website and services based on user feedback and behavior.
• Send you promotional emails or updates (only if you have opted in to receive such communications).

3. How We Protect Your Information

We take the protection of your personal information seriously. We use industry-standard security measures, including encryption and firewalls, to safeguard your data. Additionally, we restrict access to your personal information to only those employees or service providers who need it to perform their job functions.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third parties for the following purposes:

• To complete your service requests (e.g., payment processors, cleaning partners).
• If required by law, regulation, or legal process (e.g., to comply with a subpoena or request from law enforcement).

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and provide you with a personalized experience. You can control cookie settings through your browser.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving promotional emails by following the unsubscribe instructions in each email.
• Limit the information shared with us when using our services.

If you wish to exercise any of these rights, please contact us at info@grimefightersusa.com.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. These sites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please check this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our privacy practices or would like to make a request regarding your personal information, please contact us at:

Grime Fighters USA
Phone: (415) 289-9845
Email: rgomez@grimefightersusa.com